Is it necessary to be in good physical condition to do the hike?
The 3-hour hike from Hidroeléctrica to Aguas Calientes is moderate. It is recommended to be in good physical condition, as you will walk 11 km on mostly flat terrain. However, it is not a technical or extremely difficult hike, and it is designed to be accessible to most travelers.
What type of accommodation is included in Aguas Calientes?
The tour includes a stay in a comfortable hotel in Aguas Calientes, the base town of Machu Picchu. The hotel is suitable for resting before your visit to the archaeological site the next day. If you prefer a different hotel category, we can offer upgrade options at an additional cost.
Can I change the date of my tour?
Yes, you can change the date of your tour, but changes must be made at least 48 hours in advance. Depending on availability, additional charges will apply. Please contact us as soon as possible if you need to make changes to your reservation.
Does the tour include entrance to Huayna Picchu or Machu Picchu Mountain?
No, entrance to Huayna Picchu and Machu Picchu Mountain is an additional service that you can add to your reservation for an extra cost of $60 USD per person, subject to availability. If you wish to add this access, we recommend booking it in advance, as spaces are limited.
Can I book an additional service, such as the Vistadome train?
Yes, you can upgrade your train experience to the Vistadome – Panoramic Train for an additional $35 USD per person (only on the outbound journey). This option will offer you panoramic views and a more comfortable trip.
Is there an age limit for this tour?
There is no strict age limit, but due to the hikes and activity level, we recommend that travelers be at least 12 years old and able to walk long distances. If you have any doubts about the ability to complete the tour, please consult with us before booking.
Can I bring my luggage on the tour?
It is not recommended to bring large suitcases. You are only allowed to bring a small backpack or bag with the essentials for the tour (comfortable clothing, camera, snacks, etc.). The rest of your luggage must remain in Cusco or at your accommodation before starting the tour.
How can I make a reservation for the tour?
You can make your reservation easily through our website or by sending an email to ventas@enjoymachupicchutravel.com To secure your spot, we ask that you make the payment in advance. Don’t wait any longer and secure your place on the tour of your life!
How do I receive my tickets for Machu Picchu?
Once you have completed the reservation and payment, we will send you your electronic tickets for access to Machu Picchu. Make sure to have them on hand, either printed or on your mobile device, on the day of the visit.
What happens if the weather affects the tour?
The weather in Machu Picchu can be variable, but tours are generally not suspended due to weather conditions. In the event of extreme conditions (for example, heavy rain), we will take the necessary measures to guarantee your safety and comfort. If any activity is affected, we will offer you suitable alternatives.
